Warranty

Warranty Policy

At ZapWizard.com, we stand by the quality of our products. Items marked with “ZapWizard Design” at the top of the product page are covered by the following warranty:

1-Year Limited Warranty:

We will replace any part that fails due to a manufacturing defect for a period of one (1) year from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

Damage from Customer Use:

Damage resulting from misuse, modification, improper handling, or normal wear and tear is not covered under this warranty. However, we understand that accidents happen, and we evaluate such cases individually. Replacement discounts will be handled on a case by case basis, but the customer will be responsible for any associated shipping costs.

How to Request a Warranty Replacement:

If you believe your product has a manufacturing defect, please contact us with:

• Your order number
• A description of the issue
• Photos or videos showing the problem

We will review your request and provide instructions on how to proceed.

Please use the Chat system available anywhere on our website, or use the contact page for email.

Limitations & Exclusions

This warranty applies only to products explicitly marked as “ZapWizard Design.”

• It does not cover third-party products sold on our site.
• Warranty coverage applies to the original purchaser and is non-transferable.
• ZapWizard.com is not responsible for incidental or consequential damages.
• Custom orders are no subject to this warranty.

For any questions or warranty inquiries, please reach out via our Contact Page.